Security & Privacy

This Security & Privacy Policy applies to the website, and governs its data collection, usage and services. This Security & Privacy Policy discloses how we collect, protect, use and share information gathered about you on our website. Please note that this privacy policy applies only to this Site and not to websites maintained by other companies or organisations to which we link or to People Ayli Planet does not employee or manage.

Collection of Information

Personal Identifying Information, including your full name, e-mail address or any personal information which you can provide to us will be collected when you contact us in order to prepare and send the personal travel offer to you, during the preparation travel offer, ask for additional information and supports, notifying you in the event of any itinerary changes, providing travel documents, participating in a survey, for refunds or general suggestions. We will respond to you by e-mail and/or telephone.  Personal Identifying Information is only collected when you voluntarily and specifically provide it. We place a high priority on security and retaining Personal Identifying Information that you provide us.  Additional information is collected automatically every time you visit our site, including computer information, Web browser information and “cookies”. This information is used to enhance your experience on our site.

Shared Information

In order to process and provide the services you requested, we can share your Personal Identifying Information with our authorized trust third-party partners – including airlines, hotels, rental car companies and optional activity operators – and service providers that provide certain services or functions on our behalf. We do not sell or rent Personal Identifying Information to any third-party company, and upon delivery of any programs involving third-party companies, all information is returned to us.

Newsletters & Surveys

Ayli Planet offers e-mail newsletter. If you no longer wish to receive a specific newsletter, follow the “unsubscribe” instructions located near the bottom of each newsletter.
On occasion we may also offer visitors to our site an opportunity to participate in surveys. You are under no obligation to respond to any survey, and you may unsubscribe from receiving any survey sent via e-mail by following the unsubscribe instructions in the survey you receive. Information collected when you participate in a survey may include your full name, e-mail address, phone number and street address.

Site Security

To protect your Personal Identifying Information, Ayli Planet uses some of the latest security technology. High-security firewalls and a secure server that sends and receives encrypted data provide among the highest levels of protection available.  However, you should know that no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Legal Disclosure and Disputes

When required by law, we may disclose information we have collected from customers when they purchased travel services. In certain cases involving fraud, we may also disclose information against someone who poses a threat to our interests or whose activities could bring harm to others. Additionally, it may become necessary to provide customer information to credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

Changes to our Privacy Statement

This Privacy Policy was produced and posted on our Web site in June 2013. We reserve the right to modify or amend our Privacy Policy at any time, for any reason. Any major changes to the Privacy Policy will be made and posted on the Web site prior to implementation of the change.

If you have questions or concern about our Privacy Statement, please send us an e-mail on